FAQ's

We believe fragrance should be simple, transparent, and enjoyable. Below you’ll find answers to the most common questions about our products, shipping, and policies.

>PRODUCT & BRAND
Are these perfumes real designer fragrances?

Our fragrances are independently formulated and inspired by iconic scent profiles. We are not affiliated with or endorsed by any designer brand.

Are your fragrances original?

Our fragrances are independently created interpretations inspired by iconic scent profiles.

PARFUM.NYC is not affiliated with, endorsed by, or associated with any designer brands.



Do you use designer brand ingredients or formulas?

No. All fragrances are independently formulated and branded by PARFUM.NYC.

We do not replicate packaging, branding, or trademarks of other brands.





Why are your fragrances more affordable than designer brands?

We sell directly to customers and focus on formulation quality instead of expensive packaging, retail markups, or celebrity marketing.


Can I return a fragrance?

Due to hygiene reasons, opened fragrances are non-returnable. If your order arrives damaged or defective, we’ll replace it.

Do your fragrances smell the same as designer perfumes?

Our fragrances are inspired interpretations. Many customers find them extremely close, with enhanced longevity and performance.

>CONCENTRATION & PERFORMANCE


What concentration are your fragrances?

All PARFUM.NYC fragrances are crafted as Extrait de Parfum, offering a higher fragrance concentration for deeper intensity and longer wear.


How long do your fragrances last?

Most customers experience 8–12 hours of wear, depending on skin chemistry, environment, and application.

Do your fragrances project well?

Our extraits are designed for balanced projection—noticeable and refined without being overwhelming.

>USAGE & STORAGE



How do perfumes work?

Fragrance is a sensory experience, not a fixed formula. While a perfume is crafted with specific notes and structure, how it smells is shaped by the person wearing it.

Skin chemistry, moisture levels, and natural oils influence how a scent develops. Temperature, humidity, and the air around you can soften, amplify, or transform certain notes over time. Oily skin may hold fragrance longer, while dry skin can cause it to wear more subtly.

Perception also plays a role. Every nose interprets scent differently, shaped by memory, emotion, and personal sensitivity. What feels warm and woody to one person may feel fresh or smoky to another.

The missing molecule is you. Your skin, your environment, and your presence complete the fragrance—turning it into something uniquely personal. Perfume can’t be timed or calculated; it evolves. It’s not simply worn, but experienced, interpreted, and ultimately, devoured.

How should I store my fragrance?

Store in a cool, dry place away from direct sunlight and heat to maintain quality over time.

Do fragrances change over time?

Yes. Natural aging (maceration) can enhance smoothness and depth as the fragrance settles.

>SHIPPING


How long does shipping take?

Orders ship within 1–2 business days. U.S. delivery typically takes 3–4 business days.


Will I receive tracking information?

Yes. Tracking details are emailed once your order ships.

Do you offer international shipping?

International shipping availability is shown at checkout and may vary by location.

>RETURNS & REFUNDS


Can I return a fragrance?

We offer a 30-day return window on unused and unopened items. If something isn’t right, our support team is here to help make it right.

Our goal is for you to feel confident and satisfied with your purchase.

What if my order arrives damaged or defective?

If your item arrives damaged or defective, contact us and we’ll arrange a replacement.

Can I cancel my order?

Orders can only be canceled before they are shipped.

>INGREDIENTS & SAFETY
Why can a fragrance smell slightly different on different people?

Fragrance interacts uniquely with each individual. Skin chemistry, body temperature, hydration level, environment, and even climate can influence how a scent develops and performs.

What you smell on one person—or even on a tester strip—may evolve differently on your skin. That’s part of what makes fragrance personal.

Are your fragrances cruelty-free?

Yes. We do not test on animals.

Are your fragrances vegan?

Many formulations are vegan. Availability may vary by fragrance—contact us for details.

Do you use clean ingredients?

We prioritize high-quality ingredients that meet industry safety standards. Our fragrances are formulated responsibly and comply with established guidelines for personal care products.

Are your fragrances responsibly formulated?

Yes. All PARFUM.NYC fragrances are formulated in accordance with IFRA (International Fragrance Association) standards, which guide safe usage levels for fragrance ingredients worldwide.

Our formulations are reviewed to meet applicable safety guidelines before being offered to customers.

Are your fragrances lab-tested and compliant?

Yes. Our fragrances are created using industry-approved ingredients and are reviewed for safety and compliance prior to release.

We work with experienced fragrance suppliers and follow established standards to ensure our products are suitable for everyday use.

Should I do a patch test?

If you have sensitive skin, we recommend testing fragrance on a small area of skin before regular use. This is a standard precaution for personal care products.

Do your fragrances contain allergens?

Like most fine fragrances, our products may contain trace amounts of fragrance allergens that naturally occur in perfume compositions.

If you have known sensitivities, we recommend reviewing ingredient information or performing a patch test prior to full use.

>Need help using our site?

We’re committed to making our website easy to use for as many customers as possible and are continually improving the experience.

If you have any difficulty accessing content or completing a purchase, please contact us at help@parfum.nyc and we’ll be happy to assist.

Our fragrances are independently created interpretations inspired by iconic scent profiles. We are not affiliated with, endorsed by, or associated with any designer brands. All trademarks and brand names are the property of their respective owners and are used for comparison purposes only.