PARFUM.NYC

Crafted with intention. Worn with confidence.

Have a question about a fragrance, an order, or your experience with us?

EMAIL

📧 help@parfum.nyc
(We usually respond within 24 hours, Monday–Friday)

Phone

📞 Available upon request via email

Our team is here to help.

We operate as an independent fragrance house, producing small-batch extrait de parfum inspired by iconic scent profiles. All orders are fulfilled within the United States.

If you need assistance with:

Orders or shipping |Returns or exchanges |Product recommendations

Please don’t hesitate to reach out — we’re happy to help.

Customer Care Hours:

Monday – Friday | 10:00 AM – 6:00 PM (EST)

Alternatively, you may message us below.